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My wife was so sweet. She saw me admiring the Maratac Large Pilots watch from countycomm, and got it for me for Christmas.
What she didn’t know was that I was admiring it for the beauty of it…. not for the purchase of it.
I can’t afford such a luxury, but after contacting them I discovered a 10% re-stocking fee. Combine that with shipping both ways, and I’m out over $50 just to return it.
I pleaded with them to waive the 10% re-stocking fee on a $289 item, and they refused… twice.
Ugh.
I haven’t decided which way to go yet: return it for a loss, or hold onto it and see where the value goes.
Yeah CC is most definitely not known for their customer service. My Pilot stopped working, sent it in for repairs, they lost it for over a month, lied about it and ultimately refused to return it to me when I finally told them they needed to get my watch back to me. They also didn’t refund me the full price of the watch.
My wife was so sweet. She saw me admiring the Maratac Large Pilots watch from countycomm, and got it for me for Christmas.
What she didn’t know was that I was admiring it for the beauty of it…. not for the purchase of it.
I can’t afford such a luxury, but after contacting them I discovered a 10% re-stocking fee. Combine that with shipping both ways, and I’m out over $50 just to return it.
I pleaded with them to waive the 10% re-stocking fee on a $289 item, and they refused… twice.
Ugh.
I haven’t decided which way to go yet: return it for a loss, or hold onto it and see where the value goes.
That’s a sweet watch. Suck it up and keep it,you deserve it. 🙂Put it up in BST. CC will only ship watches stateside so there is rarely a lack of people looking for them elsewhere. When I decided one was to big for me I instantly had buyers in Canada, the UK, and Australia all willing to pay face value and shipping.
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Put it up in BST. CC will only ship watches stateside so there is rarely a lack of people looking for them elsewhere. When I decided one was to big for me I instantly had buyers in Canada, the UK, and Australia all willing to pay face value and shipping.
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It’s also sold out right now…but I still vote for you keeping it.;)
#5CatsTide, Dec 29, 2014My wife was so sweet. She saw me admiring the Maratac Large Pilots watch from countycomm, and got it for me for Christmas.
What she didn’t know was that I was admiring it for the beauty of it…. not for the purchase of it.
I can’t afford such a luxury, but after contacting them I discovered a 10% re-stocking fee. Combine that with shipping both ways, and I’m out over $50 just to return it.
I pleaded with them to waive the 10% re-stocking fee on a $289 item, and they refused… twice.
Ugh.
I haven’t decided which way to go yet: return it for a loss, or hold onto it and see where the value goes.
I agree with CatsTide… I don’t know your financial situation, but sometimes you should take the time to enjoy some of that hard earned money. $300 worth of “spending money” will come and go many times in the lifetime of that watch. I am not a fan of re-stocking fees or the companies that require them. If you can’t accept the risks of doing business without penalizing your customers, then you aren’t someone I want to spend money with. As with goosefacer’s story, I have heard many other horror stories about that company.
That’s why County Comm has lost me as a customer, the products can be had elsewhere (ie Maratac is the same as olight just with less ability) and the CS is one of the worst in have ever experienced.
Why not just be happy you have such a thoughtful wife and wear it with pride, it was a gift after all.
I say hold on to it and not deal with CC at all. You will be able to resell it for about the purchase price on one of the watch forums if you decide not to keep it.
I assume your wife knows you financial situation just as well as you do and she didn’t think it was going to be a burden. Life’s short, if the cost is the only thing preventing you from keeping it, I have to say I agree with Cats, AK, and Slide… you should just enjoy it as you wife intended.
Oh, and, yes, CC stinks it up big time.
I’d keep it and resell it or just wear it. If you’re not missing a payment then just enjoy it. On another note, I know of at least one other company who sells Maratac but they are also out of stock frequently.
Sent from Tracy Island
Keep it,
She got it for you knowing you wouldn’t buy it on your own.. Enjoy it and treasure her because that she even knows County comm and that you were eyeballing that watch is a rarity.
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