edcforums

amazing customer service from Tactile Turn

Forums Forums Gear – The Stuff We Carry Pens, Pencils, Notebooks, and Notebook Covers amazing customer service from Tactile Turn

  • This topic is empty.
Viewing 1 post (of 1 total)
  • Author
    Posts
  • #10131
    admin
    Keymaster

    a couple weeks ago i mentioned having problems with my Tactile Turn titanium mover – it sticks in the open position and takes many clicks to get it to retract sometimes. I emailed the maker to ask about ordering a new spring and clicker to try to fix it. Today I got a response – he is sending me a replacement that works smoothly and a postage-paid mailer to return the one with the sticky clicky. this will put Tactile Turn in my pocket a lot more often.

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.